Your personal data belongs to you. This Privacy Policy explains exactly what information ek44 collects when you use the platform, why we collect it, how we protect it, and what rights you have over it. We've written this to be clear and direct — no legal jargon that hides what's actually happening with your data on ek44.
Privacy on ek44 isn't an afterthought. These are the six core practices that shape how your personal information is handled every day on the platform.
Every piece of data you send to ek44 — from your registration details to your payment information — is encrypted using 256-bit SSL. This means your data is unreadable to anyone who might intercept it in transit. ek44 takes the security of your connection seriously.
ek44 only collects the data that is genuinely necessary to operate the platform and comply with legal obligations. We don't collect data for the sake of it. If a piece of information isn't needed to run your account or process your transactions, ek44 doesn't ask for it.
ek44 does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your information stays within the ek44 ecosystem and is only shared with the specific service providers needed to operate the platform — and only on a need-to-know basis.
Your data is stored on secure servers with restricted access. Only authorised ek44 personnel who need access to perform their job functions can view your personal information. Access logs are maintained and reviewed regularly to detect any unauthorised activity.
If any of your personal information on ek44 is incorrect or out of date, you have the right to request a correction at any time. Contact the ek44 support team and we'll update your records promptly. Keeping your information accurate also helps ensure your withdrawals are processed without delays.
You can request deletion of your personal data from ek44 at any time, subject to legal retention requirements. When you close your ek44 account, your data is retained only for as long as required by applicable law and then securely deleted. We don't hold onto data we no longer need.
Summary: ek44 collects only what is necessary, protects it with industry-standard security, never sells it, and gives you full rights over your own data. The sections below explain each part of that commitment in detail.
This Privacy Policy describes how ek44 ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the ek44 website, mobile application, and related services ("the Platform"). It applies to all users regardless of how they access ek44.
By registering an account on ek44 or continuing to use the platform after this policy has been published, you acknowledge that you have read and understood how your personal data is handled. If you have questions about anything in this Privacy Policy, the ek44 support team is available around the clock to help.
This Privacy Policy should be read alongside the ek44 Terms and Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between you and ek44.
ek44 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors and identity verification services.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, session duration, betting history | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | When you contact ek44 support |
ek44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Every piece of data ek44 collects is used for a specific, legitimate purpose. We do not use your data in ways that go beyond what is described in this Privacy Policy. The primary purposes for which ek44 uses your personal data are:
Marketing Opt-Out: If you no longer wish to receive promotional emails or messages from ek44, you can unsubscribe at any time by contacting support or updating your communication preferences in your account settings.
ek44 processes your personal data on one or more of the following legal bases, depending on the specific purpose:
ek44 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
No Third-Party Marketing: ek44 will never share your contact details with third-party advertisers or marketing companies. Any promotional communication you receive will come directly from ek44.
ek44 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with the site. Cookies are small text files stored on your device when you visit ek44.
You can control cookie settings through your browser. Note that disabling essential cookies will affect your ability to use ek44 normally. For most players, the default cookie settings provide the best experience on the platform.
ek44 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods that apply to different categories of data are:
When data is no longer required, ek44 deletes or anonymises it securely. We do not retain personal data beyond what is necessary for the purposes described in this Privacy Policy or required by law.
As a player on ek44, you have the following rights in relation to your personal data. To exercise any of these rights, contact the ek44 support team with your request. We will respond within a reasonable timeframe and at no charge.
Request a copy of all personal data ek44 holds about you, along with information about how it is used.
Request correction of any inaccurate or incomplete personal data held by ek44.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Request that ek44 restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to processing of your data for direct marketing purposes at any time. ek44 will stop processing your data for that purpose immediately.
ek44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While ek44 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your credentials, and contact ek44 support immediately if you suspect your account has been compromised.
ek44 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If ek44 becomes aware that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted.
If you believe a minor has accessed ek44 or provided personal data to the platform, please contact the support team immediately at [email protected] so we can take prompt action.
ek44 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how your data is used, ek44 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of ek44 after a policy update constitutes acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how ek44 protects your data. If you have concerns about any changes, contact the support team before continuing to use the platform.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, contact the ek44 team through any of the following channels:
ek44 aims to respond to all data-related requests within 30 days. For complex requests, we may require additional time and will notify you if an extension is needed. There is no charge for exercising your data rights under this Privacy Policy.
Identity Verification for Data Requests: To protect your privacy, ek44 will verify your identity before processing any data access, correction, or deletion request. This ensures your data is only disclosed or modified at your own request.